There are plenty of instances when it is smart to hire consultants with deep knowledge and experience in your category. But defining your Brand’s core strategic premise is not one of those times. In order to escape the traps, conventions and category benefits, it will be more helpful to bring in brand experts… Read More →
Robert Zajonc (rhymes with science) was a great psychology professor at Stanford and the University of Michigan who conducted research on numerous topics that gave us greater insight into the human experience. Before he passed away in 2010 he gave brand and marketing folks a great gift. You see, one of his best… Read More →
In one of my other blogs I referenced a New Yorker article called “Groupthink.” The article challenges many of the ways brainstorming is done, but most clearly indicts the idea that we should suspend judgment when brainstorming in a group. The classic brainstorming instruction “build, don’t criticize” turns out to be wrong, according to some… Read More →
There has been a lot of talk about the impact of social media and the online world on brands. The typical patter goes something like this: “The conversation is no longer one-way, with marketers sending messages to consumers. Now the consumer owns the brand and can say what he/she wants. Now it’s truly… Read More →